Tagged: process

Writing a Project Plan

Writing a Project Plan: The plan should cover all the details of the project A project plan is similar to a business plan. The plan should cover all nitty-gritty details of the project. This...

Doing too much for Service Management

In the world of Service Management (Change, Incident, etc.) , there has always been a problem with trying to please too many people with one solution. Do you create multiple solutions to fit every customer or...